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Front Office


Telephone Answering

Whether as your main communication base, temporary message center, or, overflow handling facility, our receptionists can provide a friendly and effective telephone answering service to give your business a professional image.

Message Taking

Our well-trained personnel shall be ready to take down messages from your callers in a professional and efficient manner, noting down the important details so you are able to respond to each appropriately. Your messages shall then be stored in your MyOffice account which you can access 24/7.

Message Notification

Each message is logged by our receptionist and passed on to you via email or SMS to your mobile phone. This removes the need to call us repeatedly to check for any messages, and gives you the confidence of not missing an important message.

Customer Inquiry Handling

Our front-office personnel can handle general or first level inquiries about your products, services and offerings. This saves you valuable time so you can better focus on your core business activities. Depending on your instructions, we can, either, forward second level inquiries to your office or mobile phone, or, take down the caller's contact details and forward the information to you.

Live Call Transfer

This service allows you to be anywhere you need to do business. Our receptionists answer your incoming calls and transfer them to your specified fixed or mobile phone. Whether you are away or always on the move, you will not miss that vital phone call or order. This also creates an image of a single office while you and your associates work from different locations.

Mail and Documents Log

If you will use our prestigious Makati business address for your mails, we will receive and log all your incoming mails and documents. You may pick them up at our office or, if you wish, we can forward them to you.